d1111 Terms & Conditions
Please read these terms carefully before using our platform. This document defines the relationship between you and d1111 and ensures a safe and fair gaming experience.
Introduction & Consent
d1111 ("Platform", "we", "us") operates a secure online gaming service for players in Bangladesh. These Terms serve as a legal agreement between you ("user", "player", "member") and us.
To use our platform, you must meet the following basic requirements:
- You must be at least 21 years of age.
- You must be legally able to use this service.
- You are acting on your own behalf and not on behalf of any third party.
- You confirm that all information you provide is true and accurate.
d1111 reserves the right to modify these Terms at any time. Continued use of the platform after any changes means you are considered to have agreed to the updated Terms.
Account Registration & Management
2.1 Opening an Account
To open an account with d1111, you must provide accurate and complete personal information. Only one account per person is permitted.
- Each person may hold only one account.
- Multiple accounts from the same household or address are not permitted.
- Opening an account with false or fake information is prohibited.
- Documents may be required for account verification.
2.2 Account Security
It is your responsibility to keep your account password and login details confidential. You are responsible for all activity carried out through your account.
- Never share your password with anyone.
- If you notice any suspicious activity on your account, notify us immediately.
- d1111 will never ask for your password by email or chat.
- Use a strong password for your security.
2.3 Suspending or Closing an Account
d1111 reserves the right to suspend or permanently close any account without notice in the following circumstances:
- If these Terms are violated.
- If fraudulent activity is suspected.
- If evidence of multiple accounts is found.
- Due to legal or regulatory obligations.
- If an attempt is made to exploit system or software vulnerabilities.
In the event of account closure, any valid balance will be returned after verification, however any bonus funds may be forfeited.
Bonuses & Promotional Offers
3.1 Welcome Bonus
d1111 offers new members a 120% bonus on their first deposit, up to a maximum of ৳15,000. Please read the following conditions carefully before claiming the bonus:
- To withdraw the bonus, you must complete a 15x wagering requirement on the bonus amount.
- Example: A deposit of ৳1,000 earns a ৳1,200 bonus (total ৳2,200). In that case, you must place bets totalling ৳1,200 × 15 = ৳18,000.
- The wagering requirement applies to the bonus amount only, not the deposit.
- This bonus can be received only once per account.
3.2 General Bonus Terms
The following general rules apply to all bonuses and promotional offers:
- d1111 reserves the right to modify or withdraw any promotional offer at any time.
- If bonus abuse or fraudulent activity is detected, the bonus will be forfeited.
- Another bonus cannot be activated while one is already active, unless specifically stated otherwise.
- Bets placed with bonus funds may be subject to restrictions on certain games.
- The terms of free spins or special offers will be specified in the details of each offer.
Deposits, Withdrawals & Payments
4.1 Deposit Terms
Accepted deposit methods at d1111 are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, Islami Bank, and other major Bangladeshi banks).
- Minimum deposit amount: ৳500.
- Deposited funds must come from a payment method registered in your own name.
- Deposits from third-party payment accounts are not accepted.
- After a successful deposit, funds will be added to your account promptly.
4.2 Withdrawal Terms
Meeting the specified conditions for withdrawal is mandatory. Withdrawal processing typically takes between 15 minutes and 2 hours.
- Minimum withdrawal amount: ৳500.
- Withdrawals can only be made using the same method used for the deposit.
- Withdrawals may be limited if active bonus wagering requirements have not been met.
- Identity verification may be required for large withdrawal amounts.
4.3 Anti-Fraud & Anti-Money Laundering Policy
d1111 is always active in preventing money laundering and fraud. We follow internationally recognised KYC (Know Your Customer) procedures.
- d1111 has the right to investigate suspicious transactions.
- Additional identity verification documents may be requested when necessary.
- If a fraudulent transaction is detected, the related account will be suspended immediately.
- Certain transactions may be temporarily put on hold during verification.
Gaming Rules & Code of Conduct
5.1 Gaming Code of Conduct
All players must follow the code of conduct below while playing on d1111:
- Exploiting any software vulnerability or bug to gain an unfair advantage is strictly prohibited.
- Automated betting software, bots, or any other technical aids may not be used.
- Coordinating bets with other players to take advantage of bonuses is prohibited.
- Attempting to hack or intrude into the system is not permitted.
- Harassing others via live chat or any communication channel is not permitted.
5.2 Technical Issues & Disputes
Technical issues with games may sometimes occur. In such situations, d1111's decision will be considered final.
- Rounds affected by server or network issues will be reviewed.
- Winnings obtained due to a clear software error may be voided.
- In the event of a dispute, d1111's server logs will be considered the final evidence.
- Game-related complaints must be reported to the support team within 72 hours.
VIP & Loyalty Program
6.1 VIP Tier Benefits & Terms
d1111's VIP program has five tiers. Weekly cashback is offered at each tier:
- Bronze — up to 0.2% weekly cashback.
- Silver — up to 0.4% weekly cashback.
- Gold — up to 0.6% weekly cashback.
- Platinum — up to 0.8% weekly cashback.
- Diamond — up to 1.0% weekly cashback.
You can advance to higher tiers through consistent activity and betting. d1111 reserves the right to modify the VIP program terms at any time, and inactive accounts may be moved to a lower tier.
Responsible Gaming Commitment
7.1 Responsible Gaming Policy
d1111 believes gaming is simply a form of entertainment. We are committed to the wellbeing of all our players and actively work to prevent gambling addiction.
- Players can set deposit limits on their own accounts.
- Self-exclusion is available when needed.
- We follow an age verification process to prevent minors from accessing the platform.
- If problematic gaming behaviour is identified, we will actively provide assistance.
To learn more about responsible gaming, visit our Responsible Gaming page. This site is for users aged 21 and over only.
Privacy & Data Protection
8.1 Use of Personal Information
d1111 collects, stores, and uses your personal information. The use of this information is limited and governed by our privacy policy.
- Your information is used solely for the purpose of providing the service.
- Information is not sold to third parties.
- All information is kept secure through SSL encryption.
- For more details, please visit our Privacy Policy page.
8.2 Cookies & Tracking
Our website uses cookies to improve your browsing experience. By using the website, you are agreeing to this cookie policy.
- Essential cookies: for login sessions and security.
- Functional cookies: to remember your preferences and settings.
- Analytics cookies: anonymous usage statistics for service improvement.
Limitation of Liability
9.1 Disclaimer & Limitations
To the maximum extent permitted by law, d1111 will not be liable for the following losses:
- Direct or indirect losses arising from your gaming activity.
- Losses due to technical issues or internet disconnection outside our control.
- Losses due to software errors from third-party game providers.
- Service interruptions caused by unforeseen circumstances or Force Majeure events.
- Loss due to unauthorized use of your account (if caused by your negligence).
d1111 is committed to providing a safe and reliable environment and always strives to ensure fair play.
Dispute Resolution & Contact
10.1 Complaint Process
If you have any dispute or complaint, please contact our support team first. We always try to find a friendly resolution.
- Complaints must be submitted within 72 hours of the incident.
- Providing detailed information and evidence will allow for a faster resolution.
- You have the option to appeal against our decision.
10.2 Contact Us for Support
d1111's support team is available 24/7 to serve you:
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